Service Quality, Customer Satisfaction and Guest Loyalty to Hotels in Delta State
Customer Satisfaction Service Quality Guest Loyalty Rated Hotels Hierarchical Regression
Oghenenyerhovwo Rita Inoni — volume 10, issue 1 — pp. 185-196Service Quality and Brand Switching Behaviour in Private Healthcare Centres in Uyo, Nigeria
Service Quality Availability of Healthcare Personnel Time Spent by Patients Switching Behaviour
Israel A. Fintan, Anietie B. Akpan & Sunday J. Akpan — volume 9, issue 2 — pp. 29-37Relationship Marketing and Customer Loyalty of Deposit Money Banks: A Post Covid-19 Pandemic Survey in Calabar, Nigeria
Relationship Marketing Service Quality Performance Loyalty Covid 19
Joseph A. Anyadighibe, Nsobiari F. Awara, Akabomita C. Mkpang & Benjamin E. Ekom — volume 8, issue 1&2 — pp. 129-149