Business Process Reengineering and Sustainability the Moderating Role of Technology in Manufacturing Companies in Cross River State
Abstract
This study examined the relationship between business reengineering and sustainability of manufacturing companies in Cross River State. The specific objective was to interrogate the connection between job redesign and opportunity exploitation using technology as a moderator. The study adopted correlational research design, with a sample of 215 drawn from the population of 463 and data was collected through the use of structured questionnaire, and reliability obtained through a test-retest method, the reliability coefficient, ranged from 0.78 to 0.86. Simple and hierarchical regressions were used for testing the hypotheses. The major finding revealed a significant positive relationship between job redesign and opportunity exploitation. Also there was positive moderating effect of technology on manufacturing firms in Cross River State. The study concluded that the sustainability of manufacturing organizations is tremendously enriched by business process reengineering; and recommended that management of manufacturing organizations, particularly in Cross River state, should ensure adequate redesigning of jobs by describing employees’ line of duties and place the right person on the right job to enhance adequate utilization of resources and exploit competitive opportunities.