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Keyword: Empathy

Service Quality Delivery and Students’ Satisfaction in the University of Calabar, Calabar, Nigeria

Service Quality Delivery Student Satisfaction Reliability Responsiveness Empathy Tangibles

Nsobiari F. Awara, Joseph A. Anyadighibe, Sunday I. Eneh, Edim E. James & Michael Oladejo — volume 6, issue 1&2 — pp. 158-179