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Keyword: Conflicts Management

Customer Relationship Management (CRM) and Passengers’ Satisfaction of Akwa Ibom State Transport Company (AKTC) Services in Akwa Ibom State

Customer Relationship Management Shared Values Bonding Conflicts Management Tangibility Commitment Passengers’ Satisfaction

Ekemini Iniobong Nseyo & Sunday J. Akpan — volume 10, issue 4 — pp. 235-249