Customer Relationship Management (CRM) and Passengers’ Satisfaction of Akwa Ibom State Transport Company (AKTC) Services in Akwa Ibom State
Customer Relationship Management Shared Values Bonding Conflicts Management Tangibility Commitment Passengers’ Satisfaction
Ekemini Iniobong Nseyo & Sunday J. Akpan — volume 10, issue 4 — pp. 235-249