Logistics Service Recovery and Customer Retention in the Construction Aggregates Industry in Cross River State
Journal Article

Eyo E. Essien, Dafe O. Akene & Edim E. James

Logistics management Service failure Service recovery Customer retention Haulage and transportation

Volume 9, Issue 1 — pp. 81-105 | DOI: 10.61090/aksujomas.9105

Procurement Practices and Organizational Performance of Tertiary Institutions in Bayelsa State
Journal Article

Eyo E. Essien, Uduakobong E. Otu & Lucky Brambaifa

Procurement Practice Tendering Bidding E-procurement Sustainable procurement practice Organizational performance

Volume 8, Issue 1&2 — pp. 150-167 | DOI: 10.61090/aksujomas.2023.011