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Supply Chain Agility and Organizational Performance: A Study of Lafarge Africa Plc, Calabar, Nigeria

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Abstract

The primary purpose of the study was to examine the relationship that exists between the supply chain agility and the performance of Lafarge Africa Plc, Calabar. The specific objectives were; to look into the relationship between responsiveness in the supply chain, market sensitivity and process alignment and organizational performance. The research entailed descriptive research design. The population was 442 of the management and non-management workers of the Calabar Lafarge Africa Plc. The sample size was extended to 210 in which the researcher relied on the table provided by Krejcie and Morgan (1970). In the present research, the method of simple random sampling was used. The data was measured by using a well-designed questionnaire. The Ordinary Least Square (OLS) regression analysis used to find out the impact of the independent variable on the dependent one. The authors found out that the supply chain responsiveness, market sensitivity and process alignment are strongly positively correlated with the organizational performance of Lafarge Africa Plc in Calabar. The suggestions in these findings are that firms such as the Lafarge Africa Plc the subject of this study requires optimizing the supply chain capability by responding and being sensitive to market needs and alignment of operations processes in a bid to realize performance and to be able to sustain it. By investing strategically in these domains, a company can achieve operational excellence in the long term, customer satisfaction, and higher profits. In view of these findings, it was proposed that inter alia, investing in real-time data analytics, flex production system and agile logistics would help Lafarge Africa plc to be more responsive to changes in demand and production breakdowns.


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